privacy and security
This Privacy and Security Statement contains important information about your personal information. You will be informed about:
- Collection of personal information
- Use and disclosure of personal information
- Access and correction
- Storage and security of your personal information
- Privacy concerns or complaints
"Merri Mysteries Inc." and its subsidiary "New House Building" are committed to ensuring your privacy is protected and understands your concerns regarding the confidentiality and security of personal information you provide to us. We are an Australian company and we abide by the legal requirements in Australia. Goods and services tax is paid in Australia for orders originating in Australia.
Robyn Mancino takes our US phone and mail orders. She is also committed to ensuring your privacy. She passes on all information she collects to us.
Most organisations in Australia must comply with 10 National Privacy Principles. We are bound by and comply with these principles.Collection of personal information
We collect personal information that includes details such as name, address, contact details (such as phone numbers, e-mail addresses).
"Internet Information Group (IIG)" (our secure site hosts), WorldPay (our credit card merchant service providers) and Robyn Mancino also collect this information on our behalf and they pass on all information to us.
We use your personal information in order to provide you with our mystery dinner party e-books and services. To do that, we may disclose your personal information to organisations that carry out functions on our behalf, such as mailing houses, cheque and electronic transaction processors and information technology service providers.
Our other uses of your personal information may include our regular and necessary business functions such as internal audit investigations, performance reporting, research, product development and planning.
"Merri Mysteries Inc." and "New House Building" and "Internet Information Group (IIG)" and "WorldPay" and "Robyn Mancino" do not sell your personal information to outside companies. See http://support.worldpay.com/privacy/index.html for details on WorldPay's privacy regulations. We do, however, send all our customers a newsletter every two months via email. Customers are asked if they wish to receive the newsletter when they order. You can opt out of receiving this at any time by simply sending us an email with "Remove" in the subject line.
You will be able to gain access to personal information about you held by our company. We will take reasonable steps to amend or correct your personal information to keep it accurate and up-to-date. We will fulfil requests relating to access and correction of your personal information.
"Merri Mysteries Inc." and "New House Building"
and "Internet Information Group (IIG)" and "WorldPay"
and "Robyn Mancino" will take reasonable steps to keep personal
information about you that it holds and uses secure, accurate and
up-to-date. Our employees and authorised agents are obliged to respect
the confidentiality of any personal information held by us.
Most Internet web browsers are pre-set to accept cookies to enable full use of websites that employ them. However, if you do not wish to receive any cookies you may configure your browser to reject them or warn you when cookies are being used. In some instances, this may mean that you will not be able to order online. However you may still be able to access information only pages.
On our secure order form, the secure popup window in which you enter your details is protected by a 128 bit encrypted certificate when the browser you are using supports that Cipher Strength. In older browsers the popup is protected to it's maximum strength (56 bit to 128 bit).
We do not get to see your credit card details. These are sent directly
to the bank.
If you have concerns or wish to make a complaint regarding the treatment of your personal information by "Merri Mysteries Inc." and "New House Building" and "Internet Information Group (IIG)" and "WorldPay" and "Robyn Mancino", please send us an email via [email protected].
We will try to answer any questions you may have, correct any error on our part or resolve any complaint that you may have about our information handling practices. If we do not resolve a complaint to your satisfaction, you also have the right to complain to the Privacy Commissioner in Australia. We will provide you with the contact details if required.
If you require any further information about our e-book House plans, home builders and dreams, please email us via [email protected].
By visiting this website and/or using and purchasing any of the products
that you are using this service at your own risk.
Note: Our secure online payments are processed by PayPal, however, you do not have to sign-up for a PayPal account in order to pay. If you don't want to sign up, just click the "Continue" link next to the credit card icons. Please note that this will appear on your credit card statement as a debit to "Merri Mysteries Inc.".
We are also agents for The Green Home Guide:
Phone 07 3103 3815 - Mon-Fri 8am - 1pm Brisbane Time.
USA: Phone 773 770 8948 or fax 847 349 1619 MonFri 10am
4:00pm Central Standard Time.
UK: Phone 020 3286 5078 MonFri 4pm 10pm London Time.
USA: Phone 773 770 8948 or fax 847 349 1619 MonFri 10am 4:00pm Central Standard Time.
UK: Phone 020 3286 5078 MonFri 4pm 10pm London Time.